A clearer system for the people completing and managing the records
The previous certificate system was causing problems for engineers and creating additional work for the administration team. The Council needed records to remain organised and easy to find, alongside simpler access when a device was changed, lost or damaged.
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Reliable LGSR records No reported issues with records being lost or mixed up after moving to the app.
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Simpler device access Users can sign in on another device with their email address and password.
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Easier certificate searches The office team can search using the engineer’s name and date.