How Gas Certificate App helped Cardiff Council improve efficiency, eliminate data loss, and simplify device management for their team of engineers.
Like many organisations managing a team of gas engineers, Cardiff Council faced challenges with their previous gas certificate management system. They were looking for a more reliable, user-friendly, and efficient solution to handle everything from certificate creation and storage to data management and engineer coordination.
If you’re a self-employed gas engineer or manage a team, you know how crucial it is to have a system that keeps everything organised and accessible, without adding to your already busy schedule.
The Challenge: Dealing with a Frustrating and Unreliable System
Mark from Cardiff Council explained that their previous system was causing numerous issues. These problems were impacting their engineers’ productivity and creating unnecessary headaches for their administrative team. This situation is something many gas engineers can relate to. Spending time manually completing certificates or dealing with lost paperwork is time taken away from servicing clients.
The Solution: Discovering Gas Certificate App Through Online Research
Looking for a better solution, Mark started researching online. After reading positive reviews from other users, he decided to take advantage of Gas Certificate App’s 14-day free trial. This no-risk trial allowed Cardiff Council to thoroughly test the app and see if it met their specific need, just like you can do today.
The Results: Key Benefits for Cardiff Council (and Gas Engineers Like You)
Gas Certificate App provided several key benefits for Cardiff Council, directly addressing their pain points and offering solutions that resonate with the goals of efficiency, organisation, and professionalism shared by many in the industry:
User-Friendly Interface: Easy to Learn, Easy to Use: Mark emphasised how “highly user-friendly” the app is. This means less time spent on training and more time getting the job done , a huge plus for busy engineers who value practicality and efficiency. No steep learning curves here!
Reliable Data Management: No More Lost or Mixed-Up Certificates: One of the biggest improvements was the reliability of the data management. Cardiff Council experienced no issues with data getting lost or mixed up on their Landlord Gas Safety Records (LGSRs). This is crucial for maintaining accurate records, ensuring compliance, and avoiding costly errors, something every professional gas engineer prioritises.
Simplified Device Management: Hassle-Free Access from Any Device: Mark specifically mentioned how much easier it is to manage devices with Gas Certificate App. “Not having to apply for a new account if a mobile device is lost or damaged. Just being able to use an email and password to login on a different device is so much easier.” This is a real time-saver for busy engineers who rely on their mobile devices for work.
Efficient Search Functionality: Quickly Find Certificates When You Need Them: With a team of engineers, Cardiff Council found the search function invaluable. They can quickly find any certificate by searching for the engineer’s name and date. This means less time spent searching through files and more time focusing on clients.
Fantastic Customer Support: Always There When You Need Help: Cardiff Council praised our “fantastic” customer service, highlighting the availability of phone, email, and instant live chat support. Just like we’re there for Cardiff Council, we’re here to support all Gas Certificate App users.
"Not having to apply for a new account if a mobile device is lost or damaged. Just being able to use an email and password to login on a different device is so much easier."
Gas Certificate App provided Cardiff Council with a reliable, user-friendly, and efficient solution that addressed their key challenges and improved their overall workflow. By eliminating paperwork, simplifying device management, and providing excellent customer support, Gas Certificate App helped them streamline their gas certificate management process.
Ready to experience the same benefits for your business? Start your free 14-day trial of Gas Certificate App today and see how it can transform your workflow, just like it did for Cardiff Council!
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