Contact Gas Certificate App

Get the right help without being passed around

Already use GCA? Head straight to customer support. Thinking about switching? Speak to the team about pricing, features or getting started.

01

I already use GCA

Customer support

Sign in and tap the blue chat bubble. This gives the support team the account context needed to help you properly.

Sign in for support Monday to Friday, 9am to 5pm
02

I am considering GCA

Sales questions

Ask about pricing, user roles, features or whether Gas Certificate App is the right fit for your business.

Call 0203 633 1775 Email the team
03

Something else

General enquiries

For partnerships, press, account questions or anything that does not fit the routes above, email the Trade Apps team.

Email info@tradeapps.co.uk Please do not send passwords or card details
Wendy, Gas Certificate App customer support adviser UK-based customer support

Talk to a real person

Support from people who know the product

Wendy is one of our customer support advisers. Contact Wendy and the team by phone, email or the in-app support chat. If you already use Gas Certificate App, signing in and using the blue chat bubble helps your question reach the right person with the account context they need.

Contact FAQs

Before you message us

A few useful details that can help the team answer your question without a game of email tennis.

How do existing Gas Certificate App customers get support?

Sign in to Gas Certificate App and tap the blue chat bubble at the bottom right of the screen. This sends your question to the customer support team with the account context they need to help.

What are the customer service hours?

The customer service team is available Monday to Friday from 9:00am to 5:00pm.

Can I speak to someone before starting a free trial?

Yes. Call 0203 633 1775 or email info@tradeapps.co.uk to ask about pricing, features, user roles or whether Gas Certificate App is suitable for your business.

What information should I include in a support message?

Include the email address used for your account, the device you are using, what you were trying to do and any error message you saw. Do not send passwords or payment card details.

Should I use social media to request customer support?

Social media messages are not always monitored for customer support. Existing customers should use the in-app customer support chat for the quickest route to the appropriate team.

Not using GCA yet?

Try Gas Certificate App free for 14 days

Explore certificates, jobs, customers, quotes and invoices before deciding whether to subscribe. No payment card is required to start.

14 days free No payment card required Mobile and desktop access
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