Confidence in the records
Certificate information needed to remain organised, accurate and easy to find when the team needed it.
Organisation case study
Cardiff Council needed a more reliable and user-friendly way to manage gas certificates across its engineering and administration teams. Gas Certificate App gave them a clearer system for creating, storing and finding records.
The challenge
Cardiff Council’s previous gas certificate system was causing problems for its engineers and creating additional work for the administration team. They needed a dependable way to create, store and retrieve records without uncertainty over where the information would end up.
Certificate problems affected both the people completing the work and the team managing the records afterwards.
Certificate information needed to remain organised, accurate and easy to find when the team needed it.
The Council wanted engineers and administration staff to spend less time dealing with issues around its certificate system.
Changing or replacing a device needed to be straightforward, without making the user apply for another account.
The solution
Mark researched the available options online and read feedback from other Gas Certificate App customers. Cardiff Council then used the 14-day free trial to check whether the system suited the way its engineers and administration team worked.
Mark looked online for a more reliable gas certificate system and reviewed what existing users had said.
The 14-day trial gave the Council an opportunity to assess the app against the needs of its own team.
Gas Certificate App provided the user-friendly and dependable approach Cardiff Council had been looking for.
The results
The improvements were practical and easy for the team to recognise: clearer access to records, simpler device changes and reliable support when it was needed.
Straightforward day to day
Mark described Gas Certificate App as highly user-friendly, giving Cardiff Council a more straightforward system for its engineers and administration team.
Confidence in records
Cardiff Council reported no issues with data being lost or mixed up on its Landlord Gas Safety Records after moving to the app.
If a mobile device is lost or damaged, the user can sign in on another device with their email and password without applying for a new account.
The administration team can search for certificates using the engineer’s name and the date, helping them locate the right record more easily.
Mark praised the customer support available to the team through phone, email and live chat.
Create, store, find and access gas records more confidently across the team.
See it for yourself
Whether you manage a council team, a growing gas business or your own workload, you can test the app against the way you already work before making a decision.